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“Remember – the good news with the Bullitt is there ain’t no bad news.
Whatever choice you make, it’s going to be the right one.”

Learn more about The Bullitt system, Build your own, order accessories etc.

Orders, Shipping & Return

DELIVERY TIME:
Delivery time is currently 4-10 working days, depending of course on where the product is going. In the event that the delivery of your product is delayed beyond this time period for any reason, we will notify you of the delay, we will explain the reason for the delay, and we will give you the new expected delivery time. Funds are withdrawn from your bank account or credit/debit card only when the product is dispatched.

Shipping costs:
Denmark : Delivery in mainland Denmark (and bridge connected islands): 0 Dkr (complete bikes only). If you have purchased a bike from us, it will arrive completely built and ready to ride.

Other countries: See price at the webshop or contact us at bike@larryvsharry.com for further information. Shipping costs will depend on mode of transport and destination. If you have purchased a bike from us, it will arrive in a carton box and will require 3-4 hours of assembling and adjusting.

In Europe the product will be delivered by TNT (unless we advise you otherwise). You will receive a shipment tracking number when we place the shipping order.

Outside Europe the product will be delivered by the company offering the best price/quality combination. If a tracking number is available, we will send that to you when we receive it from the shipping company. Please see section 2.5 of our Terms and Conditions (at http://shop.larryvsharry.com/terms_and_conditions.html ) for more detailed shipping information.

Please note that in case of apparent depreciation or damage to the product, you should notify us immediately upon receipt at bike@larryvsharry.com. If we do not receive immediate notice from you of any claimed damage, we will consider the product to have been delivered in perfect condition. You will not be entitled to any compensation for any unclaimed damage, and we will not be obliged to replace any damaged product.

14 DAY RETURN POLICY (EU ONLY):
In accordance with European Union law, if you have purchased a product for delivery within the EU, you have the right to return it, up to 14 days after purchase. This right applies from the date on which you receive the product. Once you have notified us of your intent to return the product, you may not continue to use it. When we receive the product, the whole purchase price, including delivery costs, will be refunded.

The return policy does not apply to purchased bikes with scratches and/or dents in the frame.

The return policy does not apply to products purchased for delivery outside of the European Union.

The customer pays shipping when returning the product. Returned product will not be accepted if there is postage or shipping due for the return shipment.

CONFIDENTIALITY:
Any information provided by you will not be shared or forwarded, except as may be necessary to complete a sales transaction (for example, to authorize a credit card purchase or to ship a product to your address).

If you so choose, your details can be deleted by us at any point, except as we may be required by law to maintain information.

TERMS AND CONDITIONS:
- 2 year guarantee on all components, excluding tires, inner tubes, and chain.
- Guarantee on installed and mounted hardware applies only to materials and workmanship.
- Damage caused by misuse or mistreatment is not covered under the warranty.
- The warranty is limited to the repair, or in some cases (in our sole discretion), the replacement of parts.
- Shipping and workshop hours are not covered.
- The warranty only covers the original purchaser.
- The warranty is provided under the assumption that all servicing and maintenance is conducted in a professional bike shop, by trained bicycle mechanics. We suggest all bikes be serviced three times during the two-year warranty period (not including the initial build, if your bike is assembled after your receive it): the first service, 2 months after your receive the bike, the second 9 months after receipt, and the third, 16 months after receipt.

RESERVED RIGHTS:
We reserve the right to change specifications, colours, equipment , and delivery options. If in doubt about what is included in your purchase, please contact Larry vs Harry directly via telephone or email.